Return and Refund Policy

All sales are final. We do not accept returns, exchanges, or refunds unless the item you received is defective, damaged, or different from the item you ordered.

Damages, Defects, and Incorrect Items

Please inspect your order upon receiving it. If your item is defective, damaged, or incorrect, you must contact us within 14 days of delivery so we can evaluate the issue and make it right.

To be eligible for a return, the item must be in the same condition in which you received it, unworn or unused, with its original tags and packaging. You will also need to provide your receipt or proof of purchase.

To request a return, contact us at hello@infynitestudios.com and include:

• Your order number

• A description of the issue

• Clear photos showing the defective, damaged, or incorrect item

If your return is approved, we will send you instructions on how and where to return your package. When applicable, we will also provide a return shipping label.

Items returned without first requesting and receiving approval will not be accepted.

Approved returns must be shipped back within 14 days of receiving the item.

You can contact us with any return-related questions at hello@infynitestudios.com.

Exceptions and Non-Returnable Items

We do not accept returns, exchanges, or refunds for:

• Ordering the wrong size

• Selecting the wrong color, style, or product

• Changing your mind

• Buyer’s remorse

• Items that have been worn, washed, used, altered, or damaged after delivery

• Custom or personalized products

• Sale items

• Gift cards

Please contact us with any questions or concerns regarding your specific order.

Exchanges

We do not offer direct exchanges. If you received an incorrect or defective item, contact us within 14 days of delivery. Once the issue has been reviewed and approved, we will provide the appropriate replacement or resolution.

European Union 14-Day Cooling-Off Period

Notwithstanding the policy above, merchandise shipped into the European Union may be eligible for cancellation or return within 14 days of delivery, for any reason and without justification, when required by applicable law.

The item must be in the same condition in which it was received, unworn or unused, with its original tags and packaging. You will also need to provide your receipt or proof of purchase.

Refunds

Once we receive and inspect an approved return, we will notify you whether the refund has been approved.

If approved, the refund will be issued automatically to your original payment method within 10 business days. Please remember that your bank or credit card company may require additional time to process and post the refund.

If more than 15 business days have passed since your refund was approved, please contact us at hello@infynitestudios.com.